Refund Policy

Last updated: April 10, 2026

Returns

We accept returns within 30 days of purchase for items in their original, unopened condition. Due to the nature of hair extension products, we cannot accept returns on opened or used items for hygiene reasons.

Damaged or Defective Items

If you receive a damaged or defective product, contact us within 7 days of receipt. We will arrange a replacement or full refund.

How to Request a Return

Email us at mary@thejamesedit.com with your order number and reason for return.